Important update: Openreach switch-off date postponed

Find out what this means for your broadband service and how to prepare for the future

If you are a broadband customer in the UK, you may have heard about the Openreach switch-off, which is the plan to phase out the old copper network and replace it with fibre optic cables. This will affect millions of households and businesses that rely on the traditional phone lines for their internet connection.

Originally, the switch-off was scheduled to start in December 2025, with the aim of completing the transition by 2033. However, due to the impact of the Covid-19 pandemic and the challenges of rolling out the new infrastructure, Openreach has announced that it will delay the start of the switch-off by a year, to December 2026. This means that the end date will also be pushed back by a year, to 2034.

What does this mean for you?

If you are currently using a broadband service that runs on the copper network, such as ADSL or FTTC, you will have more time to upgrade to a fibre-based service, such as FTTP or FTTH. These services offer faster speeds, more reliability, and better value for money than the old network. They also support a range of digital services and applications that are essential for modern life and work, such as video conferencing, online gaming, streaming, and smart home devices.

Check if fibre services are available in your area. You can do this by using a postcode checker tool or contacting your provider. If fibre services are available, you can compare the different options and choose the one that suits your needs and budget.

How to prepare for the switch-off?

The switch-off will not happen overnight, but will be carried out in stages, starting from the areas where fibre coverage is highest and where the copper network is most costly to maintain. Openreach will notify the customers and providers in each area at least two years before the switch-off date, giving them plenty of time to migrate to a fibre service. You can find out more about the switch-off process and timeline on the Openreach website.

To prepare for the switch-off, you should follow these steps:

  • Check if you are using a broadband service that runs on the copper network. You can do this by contacting your provider or looking at your bill. If you are using a service that has ADSL, FTTC, or VDSL in its name, it means that you are using the copper network.
  • Check if fibre services are available in your area. You can do this by using our postcode checker tool [URL] or contacting your provider. If fibre services are available, you can compare the different options and choose the one that suits your needs and budget.
  • Upgrade to a fibre service before the switch-off date. You can do this by contacting your provider or switching to a new one. You may need to install a new router or modem, or have an engineer visit your premises to connect you to the fibre network. Your provider will guide you through the process and inform you of any costs involved.

By following these steps, you can ensure that you are ready for the switch-off and that you can continue to enjoy a fast and reliable broadband service for years to come.

Customer Login