IT support articles
What should happen to a leaver's email, files and phone number?
What to do with a leaver's mailbox, OneDrive files, desk number and mobile, in what order, and what Microsoft now deletes if you remove a licence too early.
By Kenny StevensonHow do you stop drawings and RAMS going out of date on site?
How contractors keep the latest drawings and RAMS in front of site teams: one source of truth, status codes, offline tablets, QR codes and briefing records.
By Kenny StevensonWindows 10 extended security updates: year one ends on 13 October 2026. Should you renew, upgrade or replace?
Year one of Windows 10 extended security updates ends on 13 October 2026. What year two costs, who can skip it, and how to decide for each PC in your business.
By Kenny StevensonHow does a charity move off an old office server to Microsoft 365 without losing anything?
How a Scottish charity moves off an old office server to SharePoint, Teams and OneDrive: permissions, CRM and finance apps, retention and cut-over.
By Kenny StevensonWhat IT does a solar or battery installer need as it grows from 5 to 50 people?
What breaks in a solar or battery installer's IT at 5, 15, 30 and 50 staff, what to put in place at each stage and the triggers that force the issue.
By Kenny StevensonHow should construction firms give site staff and subcontractors access, and take it away again?
How construction firms give site staff and subcontractors the right Microsoft 365 access, which licence to use, and how to remove it the day they leave.
By Kenny StevensonHow can solar and battery installers get photos, paperwork and handover packs off site without chaos?
How solar and battery installers can capture site photos, MCS and DNO paperwork and handover packs per job in SharePoint, even where there's no signal.
By Kenny StevensonHow do you take over a new venue's IT without disrupting trading?
Buying or taking over a venue? How to find the old contracts, port numbers, replace card terminals and move the site onto your standard IT, week by week.
By Kenny StevensonWhat are the most common IT problems in small businesses, and how do you fix them?
Slow PCs, dropping WiFi, phishing, failed backups and more: the symptom, cause, fix and prevention for the ten IT problems small businesses see most.
By Kenny StevensonHow much does IT support cost in the UK in 2026?
UK IT support costs in 2026: market price ranges, the three pricing models, a worked 20-user comparison and the hidden costs of cheap support.
By Kenny Stevenson