Phones and telephony articles
Cloud phone systems, VoIP and the PSTN switch-off on 31 January 2027: what changes, what it costs and how to move your business numbers.
Teams Phone, 8x8 or 3CX: which suits a 20-person business?
Teams Phone, 8x8 and 3CX compared for a 20-person business: how each is priced, what it costs, which features matter, and which suits which kind of team.
By Kenny StevensonPSTN switch-off in Scotland: what still needs to move before 31 January 2027?
Glasgow and Edinburgh still had about 70,000 copper lines in September. Key dates before 31 January 2027, what businesses miss, and a week-by-week plan.
By Kenny StevensonWhat does the PSTN switch-off mean for construction sites, yards and new-build handovers?
What the 2027 PSTN switch-off means for yard alarms, gate intercoms, site cabins and new-build lift lines, and who orders the digital line at handover.
By Kenny StevensonHow much does a business phone system cost in the UK in 2026?
What a UK business phone system costs in 2026: market ranges, worked examples for 10, 30 and 60 users, hidden costs and 5 signs you're overpaying.
By Kenny StevensonThe UK PSTN switch-off explained: what does your business need to do before 2027?
The UK's copper phone network closes on 31 January 2027. What's affected, device by device, what happens to lines left behind, and a plan to move in time.
By Kenny StevensonVoIP or a traditional phone system: which is right for your business?
VoIP vs traditional phones after the 2027 switch-off: hosted, SIP trunk and on-premise compared, the 30-user crossover and the real benefits.
By Kenny StevensonHow secure is VoIP for business calls?
VoIP security for UK businesses: toll fraud, TLS/SRTP encryption, admin accounts, 999 and power cuts under Ofcom rules, and call recording and GDPR.
By Kenny Stevenson